Privacy Policy
Last updated: May 2026
ShaneHub respects your privacy. This page explains how we collect, use, and protect information submitted through our website, contact forms, WhatsApp links, and social media channels.
Information we collect
We may collect your name, phone number, email address, business name, selected service, project details, and any message you choose to send us.
How we use information
- To respond to inquiries and consultation requests.
- To prepare quotations, proposals, marketing plans, and service recommendations.
- To communicate through WhatsApp, email, phone, or social media when you request contact.
- To improve our website, services, campaigns, and customer experience.
Data sharing
We do not sell your personal information. We may only share information with trusted tools or service providers when needed to deliver the requested service, such as website hosting, analytics, advertising platforms, communication tools, or project management systems.
Advertising and analytics
Our website may use analytics or advertising pixels in the future to understand visitor behavior and improve marketing performance. These tools may collect technical information such as page views, device type, browser type, and interaction events.
Data retention
We keep inquiry and project information only as long as reasonably needed for communication, service delivery, records, and business purposes.
Your rights
You may contact us to request access, correction, or deletion of your submitted information, subject to reasonable business, legal, or operational requirements.
Terms & Conditions
These terms apply when you use our website, request a consultation, or engage ShaneHub for digital marketing, content, website, advertising, automation, or related services.
Service scope
Final service scope, deliverables, timelines, revisions, and pricing are confirmed through written quotation, proposal, invoice, or agreed communication before work begins.
Pricing and payments
Website prices, package prices, and starting prices shown on this website are indicative and may change depending on project requirements, content volume, ad campaign complexity, integrations, urgency, and custom work. Advertising spend is separate unless clearly stated.
Client responsibilities
- Clients should provide accurate business details, content, brand assets, approvals, and access where needed.
- Delays in providing materials or approvals may affect delivery timelines.
- Clients are responsible for ensuring claims, offers, prices, and business information shared for campaigns are accurate.
Creative work and revisions
Revisions are handled according to the agreed package or project scope. Major direction changes, new concepts, additional pages, new campaigns, or extra deliverables may require additional charges.
Advertising results
ShaneHub aims to improve marketing quality, visibility, leads, inquiries, and conversions. However, advertising performance depends on many factors including offer strength, budget, market demand, competition, platform behavior, audience quality, landing page experience, and follow-up process. Specific results are not guaranteed unless explicitly agreed in writing.
Website and technical work
Website, landing page, automation, tracking, and integration work may depend on third-party platforms, hosting, domains, plugins, APIs, or tools. Changes or downtime from third-party providers are outside ShaneHub’s control.
Intellectual property
Final approved deliverables created and paid for by the client may be used by the client for their business. ShaneHub may showcase non-confidential work in portfolios, proposals, or marketing materials unless otherwise agreed.
Limitation of liability
ShaneHub is not liable for indirect losses, platform rejections, ad account restrictions, third-party issues, missed opportunities, loss of profit, or business outcomes outside our control.
Contact
For privacy or terms-related questions, please contact ShaneHub through the contact form, WhatsApp link, or official social media channels listed on the website.